Help Centre

We're here to help!

menu
Explore the help topics, and if you can't find your answer or just want to say 'hi', please come by the forums (which are filled with friendly folk, we promise!) or email us.
Getting Started Tips & Tricks Help Forum Email Us

Top questions

  1. How do I add a list?
  2. What are Smart Lists?
  3. How do I set up reminders?
  4. What are the keyboard shortcuts?
  5. How do I add a task by email?
Getting system status...
{{help.statusDescription}}
Visit status for more updates

Quick question?

I've changed my mind. Can I request a refund?

We want you to feel good about your purchase. We offer full refunds* within 14 days of purchase, no questions asked -- just request a refund.

After that, we don't offer refunds, but you can disable auto-renew anytime and won't be charged again.

If you experience an issue when paying for a Remember The Milk Pro account, such as upgrading the wrong account or a duplicated payment, please contact us and we'll work with you to fix the issue.

* We're only able to offer full refunds within 14 days of purchase for those upgrades purchased through this website. Apple and Amazon don't allow us to offer refunds for In-App Purchases, sorry! In addition, each individual may only request a full refund up to two times in a calendar year (after that, refunds will not be offered).

Still need help? Contact a human