Symptoms:

When adding a list of tasks via email:

• The task list ends up in a note; or
• Only one task is created (instead of multiple tasks)

Cause:

The email may have been sent to the wrong address (the single task address instead of the import address), or a signature may be causing problems in processing the email.

Solution:

Please try the following to resolve the issue:

1. Check that you're emailing the correct address

The email address you're sending to should be in the format:

username+abc123+import@rmilk.com

Please check that the email address contains +import (without this, your email is assumed to contain only a single task with its details).

2. Check for a signature or disclaimer

If your email has a signature or disclaimer at the end, after the task list you'll need to include:

-end-

on a line by itself. Everything after this line will be ignored (without this line, there may be problems processing your tasks).