Centro assistenza

We're here to help!

menu
Explore the help topics, and if you can't find your answer or just want to say 'hi', please come by the forums (which are filled with friendly folk, we promise!) or email us.

I get a 'Communication issue' error when launching the app

If you're shown this error message when launching the app on your Apple Watch for the first time, please try pressing the "Try again" button.

If this doesn't help, please try uninstalling and reinstalling the Apple Watch app:

  1. Open the Watch app on your iPhone.
  2. Scroll down and tap on RTM.
  3. Toggle Show App on Apple Watch to the off position.
  4. Wait until the 'Uninstalling...' message disappears, then toggle Show App on Apple Watch to the on position again.

If you continue to experience the problem, please contact us.

Still need help? Contact a human