Forums

Discuss all things Remember The Milk.

Help Forum

menu

Reminders without sound

stephan68 says:
Hi
The reminders on my iPhone 8 (iOS 12.4.1) appear as notification (as configuration in settings - everything correct there), but there's no sound or vibration with it.
I already tried everything; other apps work e.g. the calendar app.
Is this an issue at the actual app version?
Posted at 12:39pm on November 20, 2019
andrewski (Remember The Milk) says:
Hi stephan68,
Sorry to hear about that! We received one other report about this and are looking into anything systemic.

However, it may be good to check in the iOS Settings that sounds are enabled for the RTM app's Sound setting.

Then, you may also want to try changing the sound in the app's Settings (to something else) and then changing it back. That may reset it as well.

Keep us posted if any of that makes a difference or not!
Posted 5 years ago
stephan68 says:
Hi andrewski,
Thanks for your advice.
I tried everything including the ring/silent button, iOS and RTM settings. Also I changed the settings and back, unfortunately no sound or vibration occurs when notifications pop up.

Seems to be a systemic issue.

Besides that, I am very happy with RTM!
Posted 5 years ago
andrewski (Remember The Milk) says:
Hi stephan68,
Thanks for testing that and sorry to hear that's continued!

I've added this to our list to investigate. I'll keep you posted when I have an update from the development team.
Posted 5 years ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.