Settings pane gone
(closed account) says:
To start with, I can't tell you which version I'm using as that information is MIA *because* of this issue.
RTM seems to be working still, as I can see the side panel in Firefox. However, the settings pane and menu options for tasks have both vanished.
Any idea what might cause this and how I could rectify?
RTM seems to be working still, as I can see the side panel in Firefox. However, the settings pane and menu options for tasks have both vanished.
Any idea what might cause this and how I could rectify?
andrewski (Remember The Milk) says:
If things are still not working as they should be, could you please type/paste the following in your address bar when using Gmail:
javascript:alert(GLOBALS[2])
That should return a number telling us what your Gmail version is.
javascript:alert(GLOBALS[2])
That should return a number telling us what your Gmail version is.
(closed account) says:
At least I know it's not unique...
(closed account) says:
Gmail version 15107464 is not working for me
andrewski (Remember The Milk) says:
If you're having an issue, please check our status page to see if your Gmail version is supported. If it's not supported, things will likely not work. If it's not listed, it's likely unsupported and please contact us (details on the status page). If you can't find the Tasks tab in your Gmail Settings, it's likely unsupported and please contact us.
(abtusa, you'll notice yours isn't listed yet which is why it's not supported.)
trib22, can you use the steps above to let us know which version you have? Thanks!
(abtusa, you'll notice yours isn't listed yet which is why it's not supported.)
trib22, can you use the steps above to let us know which version you have? Thanks!
cory.sullivan says:
I have the same problem 15107464
Hi Andrew - I'm also15107464. Does the fact that it's not on the status page mean anything?
Is a fix in the works?
Thanks. - R
Is a fix in the works?
Thanks. - R
Also, the formatting is getting all goofed up
jkdufair says:
15107464 not working here either. Boo hoo. I love this add-on.
yefah says:
I have the same problem ( 15245875)
(closed account) says:
Ditto here with 15245875.
thatgirlsandey says:
I have the same problem... 15245875
sharon.strauss says:
This was working for me last week, but when I logged in today, it's not working.... 15245875
mrtot says:
Same here, 15245875 no settings page on chrome and no options under "more actions"
doobya says:
Same here... version 15656008 Will post a ticket now.
christian.au says:
same problem here... (same number as doobya)
(closed account) says:
version 15697087 not working.
innovate81 says:
hello, I'm also using 15697087... I don't have settings pane. Will try to downgrade my google apps (do not use future version)
innovate81 says:
is there any workaround to show settings pane? I've just started to use RTM and it would be really nice to set up all stuff. Right now I can't add task connected to specified e-mail :-/
scharnout says:
15698480 not working
james.dunham says:
15742026 not working
codetwist says:
15742026 - Tasks in Settings is gone, layout broken, actions unavailable
codetwist says:
And disabling RTM add-on returned broken functionality of Gmail interface to normal :(
(closed account) says:
Another 'not working' vote for 15742026
innovate81 says:
Gmail changed version again, now it's 15742026 and it's even worse then before...
andre.lang says:
Gmail Version: 15831468. Settings pane is not displayed, but taks list shows.
ravenb says:
Gmail Version: 15831468. RTM frame not loading. Further, task tab on gmail settings page not present. Any help?
local.yokel says:
Neither settings nor tasks shown here. Same version of Gmail
tmadge says:
I've installed the Chrome extension and nothing happens. The RTM pane doesn't show up and there is no task tab in settings.
@andre.lang, @ravenb: How are you able to get your version of Gmail if the task tab doesn't show up?
@andre.lang, @ravenb: How are you able to get your version of Gmail if the task tab doesn't show up?
gordon_jones says:
Type or paste the following in your address bar when using Gmail:
javascript:alert(GLOBALS[2])
That should return a number telling you what your Gmail version is.
javascript:alert(GLOBALS[2])
That should return a number telling you what your Gmail version is.
cagatay2 says:
My version is 15929128 (language US english). Everything works fine except tasks pane at settings. therefore I can not move emails to tasks by starring them.
losnikitos says:
Gmail v 15946052, language US English. No 'Tasks' tab at settings
andrewski (Remember The Milk) says:
If you haven't done so already, would it be possible to submit a Gmail issue report via our support system?
Please select the issue that you're experiencing from the list on the left, and follow the steps shown. If your issue isn't listed, just click on "I'd like to report a new issue" on the left.
Your report should provide all the info that we need to investigate further, but we'll be in touch via email if we require any more details.
Thanks!
Please select the issue that you're experiencing from the list on the left, and follow the steps shown. If your issue isn't listed, just click on "I'd like to report a new issue" on the left.
Your report should provide all the info that we need to investigate further, but we'll be in touch via email if we require any more details.
Thanks!
maseratij says:
Same here, has not worked for a month.
v. 15946052,
v. 15946052,
sodan007 says:
Also using version 15946052, no settings pane available
nickdailey says:
Another version 15946052 with the same problem (no tasks settings pane)
naomi.blackburn says:
Also using 15946052, with same problem.
It seems each time I install RTM I get a gmail version that conflicts with it. It there a way to change revert to earlier gmail versions? I'd prefer RTM to work over an updated gmail
It seems each time I install RTM I get a gmail version that conflicts with it. It there a way to change revert to earlier gmail versions? I'd prefer RTM to work over an updated gmail
I have found an interesting phenomenon that might be of help to the Remember The Milk Support.
On Firefox 3.6.3 (Japanese), if I reload the Settings, the Tasks tab,
which is originally gone, appears--the result seems repeatable.
"Create task" does not appear in the More Actions dropdown even if the email message is reloaded, though.
My current Gmail version is "16030065."
On Firefox 3.6.3 (Japanese), if I reload the Settings, the Tasks tab,
which is originally gone, appears--the result seems repeatable.
"Create task" does not appear in the More Actions dropdown even if the email message is reloaded, though.
My current Gmail version is "16030065."
andrewski (Remember The Milk) says:
naomi.blackburn,
No, there's no way to revert or to otherwise pick your Gmail versions. Sorry for the inconvenience in any unsupported versions.
No, there's no way to revert or to otherwise pick your Gmail versions. Sorry for the inconvenience in any unsupported versions.
(closed account) says:
Same problem, version 16081534.
You should update the 'current status' page on this site.
You should update the 'current status' page on this site.
vyahhi says:
Same with 16115502
(closed account) says:
Same with 164481437
(closed account) says:
16521613 not working.
local.yokel says:
16521613 here.
The problem is now worse that usual. Not only does the RTM pane not appear, but it (uniquely) breaks Gmail, making it nearly unbearable to use. Sending mail, changing from Inbox to another, etc., results in a "Sending" or "Loading" indicator that never leaves and the window never changes, until I manually refresh the window. When I disable RTM for Gmail--which has been dysfunctional for me for months--Gmail works as it had until yesterday.
The problem is now worse that usual. Not only does the RTM pane not appear, but it (uniquely) breaks Gmail, making it nearly unbearable to use. Sending mail, changing from Inbox to another, etc., results in a "Sending" or "Loading" indicator that never leaves and the window never changes, until I manually refresh the window. When I disable RTM for Gmail--which has been dysfunctional for me for months--Gmail works as it had until yesterday.
jakob.pape says:
16521613 not working
No sign of RTM, no Tasks setting in the settings list..
It worked fine until a couple of days ago, except that I often had to selects Settings then reload in order to see the RTM pane at all, which was odd but usable. This no longer the case, though.
No sign of RTM, no Tasks setting in the settings list..
It worked fine until a couple of days ago, except that I often had to selects Settings then reload in order to see the RTM pane at all, which was odd but usable. This no longer the case, though.
jeremyhays says:
Gmail version 16521613 (Google Apps)
No sign of RTM, no Tasks setting in settings tab. It was fine yesterday.
No sign of RTM, no Tasks setting in settings tab. It was fine yesterday.
jeremyhays says:
Okay. Got it to work.
I just went to drop menu in Chrome for customize and control Google Chrome (the wrench icon). I chose extensions. I clicked 'update extension' for the RTM extension. I went back to Gmail and reloaded the page. Task pane now appears on the right. Tasks tab now shows up in the Gmail settings.
for what it's worth
I just went to drop menu in Chrome for customize and control Google Chrome (the wrench icon). I chose extensions. I clicked 'update extension' for the RTM extension. I went back to Gmail and reloaded the page. Task pane now appears on the right. Tasks tab now shows up in the Gmail settings.
for what it's worth
(closed account) says:
I have the same problem here (16744744)
emily (Remember The Milk) says:
Google made some rather significant changes to Gmail this week, and we're still working to get our extension fully working with this new version of Gmail. We'll post on the status page once it's fully supported -- thanks for your patience!
jimgreer says:
I'm on 16863448 (Google Apps), same issue. Glad you're looking into it.
(closed account) says:
The add-on is not compatible when the "right-side chat" lab feature is enabled. The rtm pane will be hover over the right-side chat pane or disappear altogether.
andrewski (Remember The Milk) says:
eric.furlich,
As we mention on our status page, the extension is not compatible with some Gmail Labs features, namely the Right-Side Chat or Labels. This is separate from the version changes Gmail undergoes.
Sorry for the inconvenience!
As we mention on our status page, the extension is not compatible with some Gmail Labs features, namely the Right-Side Chat or Labels. This is separate from the version changes Gmail undergoes.
Sorry for the inconvenience!
robreale says:
If I refresh my settings screen I can get the tasks setting link. I can reproduce the error and said fix.