Unable add tasks by starring or labels under available Gmail vesion.
afoehne says:
I'm unable to add tasks by starring an email or by adding an associated label, eventhough status page shows the "12058986" is available.
What's wrong in your opinion ?
http://www.rememberthemilk.com/services/gmail/addon/status/
What's wrong in your opinion ?
http://www.rememberthemilk.com/services/gmail/addon/status/
andrewski (Remember The Milk) says:
It could be a bunch of things (shamelessly summarized from our Troubleshooting page):
* Check that you have the latest version of the extension.
* Check that you're using Gmail in US English. Unfortunately we're not able to support the non-US English versions of Gmail at this time.
* Check which version of Firefox you're using and confirm that it's version 2.0 or newer. To check, just click on the "Help" menu, then select "About Mozilla Firefox".
* If you've just installed Remember The Milk for Gmail, be sure to restart your browser.
* Make sure Remember The Milk for Gmail appears in your browser's list of add-ons. To see this list, click the "Tools" menu then "Add-ons". If Remember The Milk for Gmail appears, make sure it's enabled (i.e. not grayed out). If it's grayed out, you can enable it by selecting the extension, clicking the "Enable" button, and restarting your browser.
Also, try clearing your cache and restarting Firefox; sometimes the problem can be in the cache itself.
Lastly, there are a number of Firefox extensions and Greasemonkey scripts available that make modifications to Gmail. If you are experiencing a problem with Remember The Milk for Gmail while using another extension that modifies Gmail, we would recommend disabling the other extension, restarting Firefox, and seeing if that resolves the issue. If you do encounter an extension conflict, please tell us so that we may investigate further. However, please note that we cannot guarantee compatibility with other extensions or scripts.
* Check that you have the latest version of the extension.
* Check that you're using Gmail in US English. Unfortunately we're not able to support the non-US English versions of Gmail at this time.
* Check which version of Firefox you're using and confirm that it's version 2.0 or newer. To check, just click on the "Help" menu, then select "About Mozilla Firefox".
* If you've just installed Remember The Milk for Gmail, be sure to restart your browser.
* Make sure Remember The Milk for Gmail appears in your browser's list of add-ons. To see this list, click the "Tools" menu then "Add-ons". If Remember The Milk for Gmail appears, make sure it's enabled (i.e. not grayed out). If it's grayed out, you can enable it by selecting the extension, clicking the "Enable" button, and restarting your browser.
Also, try clearing your cache and restarting Firefox; sometimes the problem can be in the cache itself.
Lastly, there are a number of Firefox extensions and Greasemonkey scripts available that make modifications to Gmail. If you are experiencing a problem with Remember The Milk for Gmail while using another extension that modifies Gmail, we would recommend disabling the other extension, restarting Firefox, and seeing if that resolves the issue. If you do encounter an extension conflict, please tell us so that we may investigate further. However, please note that we cannot guarantee compatibility with other extensions or scripts.