Hi tnalodka,
Thanks for getting in touch so we can help!

I'm not sure which suggestions you've seen posted but basically the resolution should be making sure your computers and devices have the same timezone/location set. (There are also some browser settings that could affect this too, in case that doesn't help.)

This page covers most of those steps, and you can review those in case you haven't already.

If those steps don't help though, please contact us so we can help more specifically, get some more details, etc. We'll be happy to help you resolve this problem! 💙