Sharing lists
steve.king says:
I am sharing half a dozen lists with my wife and none are showing up on her android app.
We were sharing the lists previously (just back from an RTM break - sorry!).
I removed the share from one of the lists and added it again. She received the notification about it and swiped right to accept it. But the list still does not appear on her android app.
As an experiment, I created a task for her and she was able to receive and see that.
Any ideas?
Thanks
Steve
We were sharing the lists previously (just back from an RTM break - sorry!).
I removed the share from one of the lists and added it again. She received the notification about it and swiped right to accept it. But the list still does not appear on her android app.
As an experiment, I created a task for her and she was able to receive and see that.
Any ideas?
Thanks
Steve
andrewski (Remember The Milk) says:
Hi Steve,
Thanks for getting in touch and reporting this issue. Sorry that's happening! This sounds like it may rhyme with an issue we're looking into with the Android app, so I'm curious if you can try two things.
First, if it's possible for her to log out of the Android app and back in, I'd be curious to know if those lists appear afterward (either the newly shared ones or the existing ones)
Also, if that doesn't help or if there are any further sharing invitations you're sending, can she try accepting them in the web/desktop app?
Keep us posted and we'll see if there's anything else further we need to look at!
Thanks for getting in touch and reporting this issue. Sorry that's happening! This sounds like it may rhyme with an issue we're looking into with the Android app, so I'm curious if you can try two things.
First, if it's possible for her to log out of the Android app and back in, I'd be curious to know if those lists appear afterward (either the newly shared ones or the existing ones)
Also, if that doesn't help or if there are any further sharing invitations you're sending, can she try accepting them in the web/desktop app?
Keep us posted and we'll see if there's anything else further we need to look at!
steve.king says:
Thanks!
Logging off and on the android app didn't help.
Logging in on a desktop did work - all the shared lists were waiting to be accepted and now they appear on android too.
Thanks for your help. Much appreciated.
Steve
Logging off and on the android app didn't help.
Logging in on a desktop did work - all the shared lists were waiting to be accepted and now they appear on android too.
Thanks for your help. Much appreciated.
Steve
andrewski (Remember The Milk) says:
Thanks for confirming that, Steve! We're going to continue to investigate this on our end based on that detail.
Let me know if I can help with anything else in the meantime!
Let me know if I can help with anything else in the meantime!