Okay, later in the day I checked back, and the problem was gone and my old notes had reappeared. But, I swear it was messing up on me all morning yesterday.

So, I have to say, I'm a little annoyed that RTM owners answered every other new question from yesterday but mine. I was experiencing a problem that really frustrated me and made me want to give up RTM. Does that matter? Where's the customer support? Is anyone out there?

Not trying to be rude here---but if you're going to answer other people's questions on the Help forum, my suggestion is that you try to get to all of them. Even if you don't know the answer, a simple "We're not sure but we're looking into it" would have helped me want to stick around longer...

I apologise for the delay -- we're working our way through all of the issues that are reported.

We're investigating this one and I'll post back as soon as we have a resolution. If it occurs again in the meantime, try logging out and then back in again, and your notes should be restored.

Thank you for your reply!

Since you're working on it -- I did log out and back in ... several times. It didn't restore anything at the time.

But like I said -- it started working fine later in the afternoon.

I apologize for being snippy. I'm sure you guys are swamped. It's good to know that you're out there and answering questions/fixing issues, though.

No problem -- I hope we can get this resolved soon :)

The notes issues have been resolved now -- sorry for the delay in fixing this.