Same here

I've been seeing the same thing. Also Firefox 68.0.2 on Windows 10.

Sorry all around! We're looking into what may have caused this, but we've heard that clearing website data has helped other Firefox users.

You can do this generally with our steps or specifically with Mozilla's steps to clear for 'www.rememberthemilk.com'.

Hope this helps!

I just tried clearing website data for www.rememberthemilk.com and rememberthemilk.com. After logging back in, I've had Remember the Milk open for a few minutes and haven't seen the reload now message yet. I'll keep an eye out for it, but it seems like that may have fixed things. Thanks!

For me the issue persist, even after cleaning all website data. Please look into the issue and let me know, if I can help. (Firefox 68.0.2 x64)

Hi zaoth,
If it's continuing after clearing website data, you may want to disable any extensions you are using temporarily to see if those are keeping the web app from updating its backend files.

Keep me posted on what you find!

I disabled all Add-ons, restarted Firefox and the issue remains. The update was offered and - after installing - it was offered again after a short while. Is there any way to see more details like the version number?

Hi zaoth,
Sorry that's been so persistent!

You can see the version in the details footer (at the bottom right with no tasks selected) if you're using the beta channel, or you have to dig into the Developer Tools to see it in the stable channel. (Both versions are currently 2298 though, so that may not matter right now!)

If this continues, it'd be great if you could contact us so we can look into this more specifically!

After contacting support, the issue was fixed by cleaning the website data specifically stored by RTM. Thanks!