Windows app: nothing, no access to preferences
jcwillain says:
Hi guys,
I've just installed remember the milk windows app on my work computer.
One installed , I only get a blank app, the top horizontal menu is there but :
* no content in the main window
* preferences grey
and at the end of the installation the tool did not provided me any way to connect to my account.
I suspect a connecticity problem as I work behind a firewall.
If my suspiscon is correct, would there be a way to define a proxy ?
I've just installed remember the milk windows app on my work computer.
One installed , I only get a blank app, the top horizontal menu is there but :
* no content in the main window
* preferences grey
and at the end of the installation the tool did not provided me any way to connect to my account.
I suspect a connecticity problem as I work behind a firewall.
If my suspiscon is correct, would there be a way to define a proxy ?
tristo (Remember The Milk) says:
Thanks for getting in touch jcwillain.
Your thought process makes sense here.
One question, do you see the same sort of thing (or a blocked message) if you use the web app as well?
https://www.rememberthemilk.com/app/
Next steps - does your firewall allow programs and apps to connect or be excluded from a blacklist, or just ports, or something else? I appreciate it might be an office-environment where these things are controlled and you might not be sure.
Let me know what you can and we'll go from there.
Cheers!
Your thought process makes sense here.
One question, do you see the same sort of thing (or a blocked message) if you use the web app as well?
https://www.rememberthemilk.com/app/
Next steps - does your firewall allow programs and apps to connect or be excluded from a blacklist, or just ports, or something else? I appreciate it might be an office-environment where these things are controlled and you might not be sure.
Let me know what you can and we'll go from there.
Cheers!
jcwillain says:
Dear tristo,
Using the web app I dont have the problem as a proxy is defined.
At my work place, for any app that needs to communicate with Internet , either it must use the brower connection settings (which means using the defined proxy) or have it's own network preferences where it can be set.
So for instance , with filezilla I have an HTTP/1.1 proxy using CONNECt method defined with my work proxy and user login/pass defined.
Using the web app I dont have the problem as a proxy is defined.
At my work place, for any app that needs to communicate with Internet , either it must use the brower connection settings (which means using the defined proxy) or have it's own network preferences where it can be set.
So for instance , with filezilla I have an HTTP/1.1 proxy using CONNECt method defined with my work proxy and user login/pass defined.
tristo (Remember The Milk) says:
Thanks for that information.
I've checked this with the team - from we it looks like, the app won't be able to get through a proxy if it’s HTTP authenticated, but if it doesn’t require that it should work.
Hope this helps!
I've checked this with the team - from we it looks like, the app won't be able to get through a proxy if it’s HTTP authenticated, but if it doesn’t require that it should work.
Hope this helps!