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Tasks disappear

hanna.berheim says:
When I try to add tasks in the Android app on my new Fairphone 2 (based on 5.1 Lollipop), they simply disappear. Without exceptions. I have restarted the phone as well as re-installing the app. Does anybody have a solution to this bug or way to get around the problem?
Posted at 9:17am on March 13, 2016
andrewski (Remember The Milk) says:
Hi hanna.berheim,
We've heard of a few issues with Fairphone devices caused by a device-specific behavior. It seems like Fairphone will be addressing this in a software update, but you can see more about working around it currently in the Fairphone Forum.

Let us know if we can help with anything else!
Posted 8 years ago
j.don.wells says:
It isn't just Fairphone. My Galaxy Note Pro 12.2 does the same thing. What you must do is create a blank task first then create the real task. The blank task will disappear and the second task will be created.
Posted 8 years ago
andrewski (Remember The Milk) says:
Hi j.don.wells,
That sounds like a different issue. If it's possible to contact us with some details, we'd love to investigate that more, thanks!
Posted 8 years ago
solid71 says:
I have the same issue with Samsung Galaxy S5.
Also, the Web App is not saving changes or new tasks. That one I am working on with Tristan, but the Android is a ne issue for me, but quite prevalent here, I can see.
Posted 8 years ago
andrewski (Remember The Milk) says:
Hi solid71,
The problem reported here is specific to Fairphone devices (and should be resolved by now with an update to Fairphone firmware). We are happy to help investigate any similar-seeming problems, and Tristian will be in touch with you via email.
Posted 8 years ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.