Defaulting to Old Web App
For a year now I have been using the new web app. Suddenly in late December when I open RTM in my browser (Chrome) it always defaults to the old interface. I have to click on "Switch to the New App" to get to the newer interface. I can't find anything in the settings to say I want to always use the new app. What changed and why can't I permanently switch?
andrewski (Remember The Milk) says:
Hi dillo99,
Sorry to hear about this. Can you contact us so we can look into this more specifically and help resolve this? Thanks!
Sorry to hear about this. Can you contact us so we can look into this more specifically and help resolve this? Thanks!
andrewski (Remember The Milk) says:
Hi jamesr404,
It'd be great if you could contact us as well. This should be unrelated to any Android actions (and is not just you, though it's also not everyone) so we'd love to get some more details to track this down.
It'd be great if you could contact us as well. This should be unrelated to any Android actions (and is not just you, though it's also not everyone) so we'd love to get some more details to track this down.
benmjt says:
Is this the new interface only pro accounts can see? Is there any chance you could share some images? (or if anyone know somewhere I can see it)
I'm very interested, but I really want to see it first before paying for a pro account again.
I'm very interested, but I really want to see it first before paying for a pro account again.
andrewski (Remember The Milk) says:
Hi tech411,
It'd be great if you could contact us as well so we could look into this and make sure it's loading correctly in all cases. Thanks!
It'd be great if you could contact us as well so we could look into this and make sure it's loading correctly in all cases. Thanks!
marge.zubler says:
I cannot even get to the new web app on Firefox and I do have a pro account. issue #94603 (I bought the pro upgrade in order to get the new web app.) I've sent details. I'd be more than happy to work with someone to resolve this issue.
andrewski (Remember The Milk) says:
Hi marge.zubler,
We're investigating your account-specific issue and will be in touch as soon as we have an update.
We're investigating your account-specific issue and will be in touch as soon as we have an update.
jorhett says:
New to pro, and I'm seeing the same problem from Go. Every time I come to the site, I have to click through to see the new app.
jorhett says:
Retract that. Bookmark fail. If I go to https://www.rememberthemillk.com/ I get the new app every time. (Mac OS X - Chrome)
andrewski (Remember The Milk) says:
Hi jorhett,
We're glad to hear it's working for you. By chance do you remember what your old bookmark was set to? We're investigating this, but so far our understanding is it would only go to the old web app if you linked to
https://www.rememberthemilk.com/home/[username]/
Thanks!
We're glad to hear it's working for you. By chance do you remember what your old bookmark was set to? We're investigating this, but so far our understanding is it would only go to the old web app if you linked to
https://www.rememberthemilk.com/home/[username]/
Thanks!
jorhett says:
yes that plus an explicit list name
andrewski (Remember The Milk) says:
Thanks for getting back to us with this information. Navigating to the base URL will continue to work; navigating to /home/[username]/ will load the old web app regardless.
Hope this helps!
Hope this helps!
marge.zubler says:
Hi Andrew - I've had this issue since Dec 4th when I bought the upgrade. When do you estimate you will have an update for me?
marge.zubler says:
Hey Andrew - I meant when do you think you might have an update for me?
andrewski (Remember The Milk) says:
Make sure your bookmarks are set to either of the following to load the new web app:
https://www.rememberthemilk.com/app/
https://www.rememberthemilk.com/
If you have any further problems please contact us so we can help more specifically.
https://www.rememberthemilk.com/app/
https://www.rememberthemilk.com/
If you have any further problems please contact us so we can help more specifically.