Hi ag.uanic,

Sorry to hear that you're experiencing problems!

I'd recommend removing the app, restarting your iPad, and then reinstalling the app:

1) Touch and hold the app icon on the Home screen until the icons start to wiggle.
2) Tap the "x" in the corner of the RTM app.
3) Tap Delete to remove the app and all of its data from your device.
4) Press the Home button to save your arrangement.
5) Power your iPad off and then back on again.
6) Install the app again as usual.

If that doesn't solve things, we'd love to hear from you so that we can investigate further -- please contact us.

Thanks!

it didn't help. Contacted your suppport.

ag.uanic,
Thanks for submitting the issue report. Your report has been received in our system and we'll be in touch by email as soon as possible.

Looks great on my iPad 2, but the wifes iPad is having the same issue as above. I'll have her log a case.

Dan

Thanks Dan; we'll keep an eye out for your wife's issue report.

Yup having the same issues on iPad 1. It tries to validate login information and just crashes and goes back to homepage after it. I am REALLY keen to start using it. :D A very good reason to go pro.

I've got the same problem. Using IOS 3.2.

Same problem as ag.uanic. Sent a report. (iPad 1 Wifi-only)

rememberthelord,
Would you be able to submit an issue report here as well so we can get some additional details?

itsthetaste and ghovnanian,
We've received the reports from both of you and we'll be in touch by email as soon as possible.

Thanks!

We've tracked down the crashing issue, and are currently in the process of submitting a new version to Apple that fixes this.

In the meantime, if you've experienced problems using the app with an older version of iOS, we'd recommend updating to the latest version if you can -- using the latest iOS should resolved the issue.

Our updated app (version 2.0.1) is available now; if you were experiencing crashing issues on 2.0.0, please update and let us know if you experience any problems.

hi rtm pros,

i'm having the same problem as ag.uanic on my ipad 1. just downloaded the latest iOS and the latest iteration of RTM and it's still crashing, after staying open for an average of 3 seconds :(

is there anything else you can suggest?

thanks,
kerry

I don't know if it is related but adding info won't hurt: I have same problem using an iPod Touch 2G. First, with a 4.0.2 firmware, but I have just updated to 4.2 and still have the same issue. I already filled a bug report and has tried both restarting the iPod and reinstalling the system.

*reinstalling the app, of course.

More: the problem is somehow related to my account (my account data, i guess): when I change the account for one I set up for testing, the app doesn't crash. I added some data to the account to test it further, created a list, some tags, some tasks, and RTM still work.

However, I didn't stressed it further with lots of tasks or lists.

Hi aylons,
I see you also submitted an issue report; we'll be in touch as soon as we can!