I've paid a week ago, there is no way to inform administrator.
(closed account) says:
Last week, I paid for pro account and I checked it in paypal website.
But, after a week, my account hasn't been upgraded to Pro.
The real problem is that there is no way to inform it to administrator.
Is there somebody who can help me?
T_T
But, after a week, my account hasn't been upgraded to Pro.
The real problem is that there is no way to inform it to administrator.
Is there somebody who can help me?
T_T
leah.shalom 
says:
says:Have you tried loging out, clearing your cache/cookies and then logging back in? You can submit a support issue for your account.
Good luck,
Leah
Good luck,
Leah
andrewski (Remember The Milk) says:
skysign,
As Leah mentioned, please contact us so we can discuss this by email. We'll definitely want to take a look to see what's happening!
As Leah mentioned, please contact us so we can discuss this by email. We'll definitely want to take a look to see what's happening!
(closed account) says:
I tried by using another browser, but my account isn't upgraded, yet.
It looks not browser problem.
BTW, did you send an email to me? I've not received any email, until now.
It looks not browser problem.
BTW, did you send an email to me? I've not received any email, until now.
andrewski (Remember The Milk) says:
skysign,
I don't see that you've contacted us yet; if you have, please let me know the ticket ID (from the subject) and I'll be sure to respond ASAP.
I don't see that you've contacted us yet; if you have, please let me know the ticket ID (from the subject) and I'll be sure to respond ASAP.
(closed account) says:
I couldn't find any other contact point without this forum.
So, I can't make ticket ID.
What do you think I should do?
How can I leave the ticket ID?
So, I can't make ticket ID.
What do you think I should do?
How can I leave the ticket ID?
andrewski (Remember The Milk) says:
skysign,
You can submit a Pro Accounts issue report via our support system; just click on "I'd like to report a new issue" on the left.
Your report should provide all the info that we need to investigate further, but we'll be in touch via email if we require any more details.
Thanks!
You can submit a Pro Accounts issue report via our support system; just click on "I'd like to report a new issue" on the left.
Your report should provide all the info that we need to investigate further, but we'll be in touch via email if we require any more details.
Thanks!
(closed account) says:
Thanks andrewski.
I post my problem, you can find my ticket ID now.
I post my problem, you can find my ticket ID now.
andrewski (Remember The Milk) says:
skysign,
I see your message and will respond to you soon. Thanks!
I see your message and will respond to you soon. Thanks!