Can't get pro trial for Android app
shay.barak says:
Hi,
I've been using RTM for quite some time. I have a Nexus One and I'm considering going pro to get access to the app.
However I can't seem to get my free trial. I log into the app with my username & password and it immediately says that I need to buy a pro account. There's nothing about a trial and I can't sync anything until I buy a pro account.
I've looked in the FAQ and the forums and I just can't seem to get it. Why won't the app offer me a free trial? Is there something wrong with my account?
I've been using RTM for quite some time. I have a Nexus One and I'm considering going pro to get access to the app.
However I can't seem to get my free trial. I log into the app with my username & password and it immediately says that I need to buy a pro account. There's nothing about a trial and I can't sync anything until I buy a pro account.
I've looked in the FAQ and the forums and I just can't seem to get it. Why won't the app offer me a free trial? Is there something wrong with my account?
andrewski (Remember The Milk) says:
If you haven't done so already, would it be possible to submit an Android issue report via our support system?
Please select the issue that you're experiencing from the list on the left, and follow the steps shown. If your issue isn't listed, just click on "I'd like to report a new issue" on the left.
Your report should provide all the info that we need to investigate further, but we'll be in touch via email if we require any more details.
Thanks!
Please select the issue that you're experiencing from the list on the left, and follow the steps shown. If your issue isn't listed, just click on "I'd like to report a new issue" on the left.
Your report should provide all the info that we need to investigate further, but we'll be in touch via email if we require any more details.
Thanks!
shay.barak says:
How do I submit an issue report?
All I can see in the link that you provided is answers to common questions. I tried navigating to my issue but I couldn't find where to post an issue report.
All I can see in the link that you provided is answers to common questions. I tried navigating to my issue but I couldn't find where to post an issue report.
andrewski (Remember The Milk) says:
At the bottom, where it says "I'd like to report a new issue", you can click there to submit a new issue report.