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I don't receive SMS

andrea.ambu says:
I set RTM to send me sms but I don't receive them.
I set up an email notification to see if notification of my test event are being sent and I receive email, but not sms.

I'm using Vodafone in Italy, I tried to insert my number with and without the +39 prefix.

Thanks for any help.
Posted at 3:40pm on August 30, 2009
leah.shalom Power Poster says:
Andrea,

You may need to set it up for the "dialing" to include the prefix for calling from the US to overseas. Try adding 011 in front of the country code.

Hope this helps.
Posted 15 years ago
andrewski (Remember The Milk) says:
Typically you don't need to include any international dialing rules for the SMS number.

Specifically, you need to use the format specified in your provider's email-to-SMS addresses (e.g. 123456789@provider.com).

With Vodafone, some users have reported that they've needed to call customer service to request one of these addresses. It may be worthwhile to check with them upfront.
Posted 15 years ago
peppe.lipani says:
@ andrea
Do you resolve the issue?
Posted 15 years ago
sacha.benda says:
@andrea
Yes, did you solve the question? Another italian here ;)
Thx
Posted 15 years ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.