Response time
(closed account) says:
Help! The Milksync trial deleted all the tasks I had entered.
I found a post in the forum on 9/24/08 about the same issue. In that case, the user submitted a support request and RTM was able to restore his tasks.
I followed the link in the post and also submitted a request for support, but haven't had a response yet. How long does it usually take to hear back from someone? Or do I not qualify for support since I'm not a pro user yet?
I found a post in the forum on 9/24/08 about the same issue. In that case, the user submitted a support request and RTM was able to restore his tasks.
I followed the link in the post and also submitted a request for support, but haven't had a response yet. How long does it usually take to hear back from someone? Or do I not qualify for support since I'm not a pro user yet?
andrewski (Remember The Milk) says:
You'll be answered; the only difference with Pro users is that they get priority. Usually it'll take a few days.
(closed account) says:
Emily restored all my tasks that had been deleted. Thanks so much! RTM Support rocks! :-)
andrewski (Remember The Milk) says:
Excellent!