RTM automatically logging me out
(closed account) says:
When I visit a saved search which I call "All", with search criteria of "includeArchived:true", I get a screen that says "Your account has been logged out".
I don't have RTM open in any other browser window, and my other computers are shut off. I don't even have a iGoogle window open anywhere.
Any idea why I'm being automatically logged out? Even if I DID have RTM open on another computer, I'd like for the OTHER computer to log out of RTM, not the one I'm trying to use.
Thanks,
Korey
I don't have RTM open in any other browser window, and my other computers are shut off. I don't even have a iGoogle window open anywhere.
Any idea why I'm being automatically logged out? Even if I DID have RTM open on another computer, I'd like for the OTHER computer to log out of RTM, not the one I'm trying to use.
Thanks,
Korey
emily (Remember The Milk) says:
Korey, thanks for reporting this issue. Can I ask which browser and operating system you're using? Also, do you have any browser extensions installed? We can check into this to try and figure out what might be causing this problem. Thanks!
(closed account) says:
Hi Emily - it's IE 7.0 with no extensions at home, and one my work computer it's IE 6.0.2900. Both are Windows XP SP2.
Thanks for checking,
Korey
Thanks for checking,
Korey
(closed account) says:
Emily-
I also verified on Firefox 2.0.0.0 The problem exists in that browser as well. I made some other saved searches, not including the "includeArchived" attribute, and they work fine in all browsers.
Thanks,
Korey
I also verified on Firefox 2.0.0.0 The problem exists in that browser as well. I made some other saved searches, not including the "includeArchived" attribute, and they work fine in all browsers.
Thanks,
Korey
emily (Remember The Milk) says:
Korey, thanks for these details -- we'll do some investigation and see if we can figure out what's happening here.
emily (Remember The Milk) says:
Korey, we've now fixed this issue -- it was a bug on our end. I apologise for the inconvenience. Please let us know if you continue to experience problems. Thanks!
(closed account) says:
Emily- works great now! Thanks!
emily (Remember The Milk) says:
No problem :)