MS Outlook 2016 sync issues
tatumdale says:
Hi,
I'm a new user for RTM Pro.
The outlook 2016 sync is duplicating tasks in Outlook. This isn't suplicated in RTM.
Any ideas what i can do to resolve?
here's are the steps to reproduce my issue:
Prerequisits -
You are a pro user
You have Outlook 2016
You are managing G-suite account via Outlook 2016
You are using Windows 10 desktop app and 'online' is activated
Steps:
1. Create task in RTM desktop
2. Open Outlook
Results:
Expected: The task created in RTM is created in Outlook
Actual: The task is created twice in Outlook.
I'm a new user for RTM Pro.
The outlook 2016 sync is duplicating tasks in Outlook. This isn't suplicated in RTM.
Any ideas what i can do to resolve?
here's are the steps to reproduce my issue:
Prerequisits -
You are a pro user
You have Outlook 2016
You are managing G-suite account via Outlook 2016
You are using Windows 10 desktop app and 'online' is activated
Steps:
1. Create task in RTM desktop
2. Open Outlook
Results:
Expected: The task created in RTM is created in Outlook
Actual: The task is created twice in Outlook.
andrewski (Remember The Milk) says:
Hi tatumdale,
It sounds like you're using G Suite's sync app too? If so, this can cause duplication, but we can help to resolve it.
The steps are a bit long, but if you're able to contact us we'd be happy to send them to you or to help figure out something else that would work for you!
It sounds like you're using G Suite's sync app too? If so, this can cause duplication, but we can help to resolve it.
The steps are a bit long, but if you're able to contact us we'd be happy to send them to you or to help figure out something else that would work for you!