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Keyboard shortcuts not working in Chrome on Mac OS

milochan says:
The keyboard shortcuts are not working for me in Chrome 54 on Mac OS Sierra (10.12.1). Most of the shortcuts also do not work in Safari. Does anyone else have this problem?
Posted at 2:06pm on December 2, 2016
andrewski (Remember The Milk) says:
Hi milochan,
Can you let us know which shortcuts are working and not working? We'd be curious if there's anything in common with those, or anything else that comes to mind.

Generally, it may be worthwhile to try closing any other apps, some of which could be interfering with the keyboard shortcuts, and it may also be helpful to try using the web app without extensions—an Incognito window in Chrome, or by turning extensions off temporarily in Safari's Preferences.

Keep us posted on what you find!
Posted 7 years ago
milochan says:
The only keyboard shortcut that works, so far, is "t" to create a task. This is also true in the RTM desktop app. Incognito mode does not change the behavior.
Posted 7 years ago
andrewski (Remember The Milk) says:
Interesting, thanks for confirming. So none of the other single-key shortcuts work, like 'c' or 'p' or the other editing actions?

Can you let us know which keyboard layout you use, as listed in the System Preferences > Keyboard > Input Sources?

Thanks!
Posted 7 years ago
andrewski (Remember The Milk) says:
Based on this and your other forum post, can you make sure you're using the new web app? You can check/switch your account on our website or at the top right of the web app.

Keep me posted on what you find!
Posted 7 years ago
milochan says:
OMG! That was it. New app is completely different. Thanks for your assistance.
Posted 7 years ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.