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email reminder not working

(closed account) says:
i am not getting emails or IMs via aim
i have two tasks that is "due"
i already emailed team@....
i've did a search for it and I don't see what is causing the problem.
Posted at 4:41pm on May 1, 2007
(closed account) says:
ok i got the reminder, still a problem

i made it set at 12pm but instead i got it near 1pm
i set my timezone correctly
Posted 17 years ago
(closed account) says:
ok forget it, i just made my timezone -4 instead of -5 even though im in ny
Posted 17 years ago
(closed account) says:
sorry but im having the same problem again
no matter what timezone i put, its always one hour before the "actual time" the time on the website is correct?

let say, its 10:06pm
i have to set the task due time at 9:06pm in order to get IM reminder or email reminder.

I kept changing the timezone to -4, -5 and -6 which still comes out the same result. any ideas?
Posted 17 years ago
(closed account) says:
this might help

rtmremind (9:06:00 PM): This task is due now:
1. test (9:06PM)
SimonW818 (10:06:10 PM): .

thats from AIM, the time on rtmremind shows 9:06pm when its really 10:06pm. Its the timezone you guys are in is affecting the outcome of not receiving it on the correct time.
Posted 17 years ago
emily (Remember The Milk) says:
simonw818, thanks for reporting this issue. Can you please make sure that your timezone setting in Remember The Milk matches your system timezone on any computers where you use the site? It's also important to check the location of the timezone to make sure that they match. Thanks!
Posted 17 years ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.