Notes On A Task All Messed Up!
One of my tasks is a reminder to change the air filter and/or full purification kit in my home HVAC unit. Just noticed today that all the notes for this task are trashed.
Each time I change the filter, I add a note to that task with the date. I can then look at the task and all the notes are in order. Today I noticed that not only are they out of order, but the date-added field on every note is the same (7/25/14 @ 12:37pm). This has been working fine for years. The last time I added a note, it must have been fine or I'm sure I would have noticed it.
Don't see a way to attach a pic to this thread, so hopefully the following link will work:
http://i71.photobucket.com/albums/i132/johnmsch/RTM.Notes.20150709.jpg
Anyone know what could have happened here, and better yet, can it be fixed? Wanted to post this here before contacting support directly.
Each time I change the filter, I add a note to that task with the date. I can then look at the task and all the notes are in order. Today I noticed that not only are they out of order, but the date-added field on every note is the same (7/25/14 @ 12:37pm). This has been working fine for years. The last time I added a note, it must have been fine or I'm sure I would have noticed it.
Don't see a way to attach a pic to this thread, so hopefully the following link will work:
http://i71.photobucket.com/albums/i132/johnmsch/RTM.Notes.20150709.jpg
Anyone know what could have happened here, and better yet, can it be fixed? Wanted to post this here before contacting support directly.
andrewski (Remember The Milk) says:
Hi johnmsch,
Thanks for getting in touch. Sorry to hear about this!
It may help to look in the web app to see how the task and notes appear there, as this could be an app issue specifically. (If so, removing the app and reinstalling may help—all your tasks are synced with your account so they would be redownloaded from the web.)
Otherwise, it would definitely be great if you could contact us so we could look at this more specifically.
Keep us posted on what you find!
Thanks for getting in touch. Sorry to hear about this!
It may help to look in the web app to see how the task and notes appear there, as this could be an app issue specifically. (If so, removing the app and reinstalling may help—all your tasks are synced with your account so they would be redownloaded from the web.)
Otherwise, it would definitely be great if you could contact us so we could look at this more specifically.
Keep us posted on what you find!
Thanks, but it all looks the same on the website. The notes are out of order and they all have the same added date. This just doesn't make any sense! After all these years of using RTM, I've never seen anything like this. Very bizarre!
I use the contact us link.
BTW, I just happened to be checking this forum and found your reply. Is there some way to setup an email alert when a particular thread is updated? I don't see a way to do this.
Thanks
I use the contact us link.
BTW, I just happened to be checking this forum and found your reply. Is there some way to setup an email alert when a particular thread is updated? I don't see a way to do this.
Thanks
I have had this issue in the past, many years back. At that case Outlook RTM sync was blamed, ever since I didn't use Outlook RTM sync anymore.
Do you have any "add ons"? or connected services you use with RTM? I am afraid, if you didn't take any backups, that the ordering of your notes is lost. (especially since you already checked how it looks in the web app)
Do you have any "add ons"? or connected services you use with RTM? I am afraid, if you didn't take any backups, that the ordering of your notes is lost. (especially since you already checked how it looks in the web app)