Anyone else having problems with Firefox 17 and the RTM Add On?
arvinda01 says:
Yeah, I'm having the same problem with FF17.
rob.grayson says:
Same problem here. Hope they fix it soon.
Hi gordon918 and arvinda01,
Can you both verify that you're using a supported version of Gmail?
If you are, please contact us so we can get more info about your systems.
Thanks!
Can you both verify that you're using a supported version of Gmail?
If you are, please contact us so we can get more info about your systems.
Thanks!
eric.flagel says:
Yep, same problem. I can see the RTM add-on column, but not my tasks.
I sent an email with my Gmail version which is:
"39026338"
I sent an email with my Gmail version which is:
"39026338"
arvinda01 says:
Thanks brendan.
My Gmail version is "38854972", which according to the RTM status page (https://www.rememberthemilk.com/services/gmail/addon/status/) is supported. However, the Settings | Tasks section in Gmail shows "This version is unsupported by Remember The Milk for Gmail." I am using US English.
My Gmail version is "38854972", which according to the RTM status page (https://www.rememberthemilk.com/services/gmail/addon/status/) is supported. However, the Settings | Tasks section in Gmail shows "This version is unsupported by Remember The Milk for Gmail." I am using US English.
Here's an additional datapoint: I updated Firefox to 17 in a virtual machine with no other extensions and then added the RTM extension but it still doesn't work. It's version 39026338 and says it's supported by RTM for Gmail.
I sniffed the traffic and it appears that the extension is able to retrieve the task list successfully but is unable to display it for some reason.
I sniffed the traffic and it appears that the extension is able to retrieve the task list successfully but is unable to display it for some reason.
rlopes says:
Same issue. Just upgraded to FF 17. I see the tasks pane and it just shows "Loading"
(closed account) says:
I experienced the same problem with FF 17 this morning.
andrewski (Remember The Milk) says:
We've now updated the add-on, which you should be able to update in Firefox's Add-ons Manager or by downloading the updated version on our add-on page.
Let us know if you have any further problems after that! And sorry again for the inconvenience.
Let us know if you have any further problems after that! And sorry again for the inconvenience.
Hi gordon918,
Can you let us know what version of Gmail you're using now? If your version is listed as supported here, you may want to try reloading Gmail and/or clearing your cache to make sure the add-on is recognizing your version correctly.
Let us know what you find.
Can you let us know what version of Gmail you're using now? If your version is listed as supported here, you may want to try reloading Gmail and/or clearing your cache to make sure the add-on is recognizing your version correctly.
Let us know what you find.