Notify before subscription ends
My first yearly subscription ended today and I receive no forward notice. One minute, the Android widget was working. The next minute it said I needed pro to use it! I didn't get an email or Android notification or anything. It just silently expired.
It would be nice to receive an email or notification or *something* a few days in advance to remind me that my pro subscription is ending and give me the opportunity to extend it then instead of when the apps on which I rely stop working suddenly.
It would be nice to receive an email or notification or *something* a few days in advance to remind me that my pro subscription is ending and give me the opportunity to extend it then instead of when the apps on which I rely stop working suddenly.
Hi rhettigan,
About 10 days before the expiration date, we send out a reminder email so that you have time to renew. Is it possible this email was filtered out by your spam filter? You may want to check your Spam or Junk Mail folder to see if you can find the message there.
Also, some other reminder methods have been suggested in our Ideas forum, so you may want to vote for those as well if that's something you'd like to see added.
Thanks!
About 10 days before the expiration date, we send out a reminder email so that you have time to renew. Is it possible this email was filtered out by your spam filter? You may want to check your Spam or Junk Mail folder to see if you can find the message there.
Also, some other reminder methods have been suggested in our Ideas forum, so you may want to vote for those as well if that's something you'd like to see added.
Thanks!