Unable to Sync iPhone App.
(closed account) says:
As of this morning, I am not able to sync the iPhone app with my online account - I tried deleting and re-installing the application,but no luck. The "No connection - There was a problem establishing a connection to the internet" pop-up is shown. I checked to see if the data connection was active on the phone by opening and browsing via safari and things work fine.
Would it be possible to submit an iPhone & iPod touch app issue report via our support system, if you haven't done so already? We'd like to get more details on this situation if possible.
Just select your issue from the list on the left, and follow the steps shown. If your issue isn't listed, click on "I'd like to report a new issue".
Your report should provide all the info that we need to investigate further, but we'll be in touch via email if we require any more details.
Thanks!
Just select your issue from the list on the left, and follow the steps shown. If your issue isn't listed, click on "I'd like to report a new issue".
Your report should provide all the info that we need to investigate further, but we'll be in touch via email if we require any more details.
Thanks!