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Cannot logon using Firefox 4

(closed account) says:
Since upgrading from Firefox 3.x to ver. 4, I've been unable to logon to RTM. Everytime I try, I just get the logon screen. This is not a problem with IE, with which I can logon just fine. Only with Firefox 4.
Posted at 7:44pm on March 24, 2011
brendan says:
Would it be possible to submit a Logging In & Loading issue report via our support system, if you haven't done so already? We'd like to get more details on this situation.

Just select your issue from the list on the left, and follow the steps shown. If your issue isn't listed, click on "I'd like to report a new issue".

Your report should provide all the info that we need to investigate further, but we'll be in touch via email if we require any more details.

Thanks!
Posted 13 years ago
bchou says:
Cannot logon using Firefox 4

I have the same problem with Firefox but no problem with Safari. Thx
Posted 13 years ago
janvanderploeg says:
I had the same problem this morning on Firefox on a Mac. I cleared my browser cache and RTM loaded again. So maybe this helps.
Posted 13 years ago
brendan says:
bchou,
As janvanderploeg suggested, often clearing your cache, cookies and restarting the browser can help these kind of problems.

If you're still unable to login, please contact us so we can get some additional details on your situation.

Thanks!
Posted 13 years ago
mtench says:
Clearing the cache works - I had the same in FF 3.6 and also in the upgrade to 4. IE works, Chrome works. In FF the logo and header load but nothing else
Posted 13 years ago
This topic has now been closed automatically due to a lack of responses in the past 90 days.