access revoked after deciding to upgrade
mattrz says:
I waited unfortunately the entire 15 days to upgrade to pro. Nowhere did it mention that I should initiate the paypal process a full week before the trial period ended otherwise I would have my access completely revoked. I find it rather ungrateful to be punished for my decision to send money for this Android app that I would otherwise have gotten free on an iPhone.
mattrz says:
Of course within hours of posting my complaint the "check" clears and I have my milk back and am happy again. Still not the greatest policy but I won't have a reason to gripe for at least another year.
andrewski (Remember The Milk) says:
Unfortunately payments by eCheck/bank transfer may take longer than those by credit card; there's nothing we can do to expedite this process. :(
Perhaps it'd be worthwhile to set a task due a few weeks before your expiration date; we don't auto-renew your account, so you may want to allow yourself ample time to consider upgrading and to complete the process.
Perhaps it'd be worthwhile to set a task due a few weeks before your expiration date; we don't auto-renew your account, so you may want to allow yourself ample time to consider upgrading and to complete the process.